2021 COVID- 19 Flexible Booking & Cancellation Policy*
* We understand that many guests’ travel arrangements have been affected and these are incredibly uncertain times and we are continually reviewing and updating our policies in line with government guidelines.
Flexible Booking Policy:
Cancel 4 weeks before departure and receive a credit note with no expiry or new dates with no rebooking charge. If we cancel your trip you are entitled to a full refund -no question asked, though we’d love you to keep credit or rebook.
An important note is if the holiday package you booked with us has not yet been canceled by us, we are not accepting refund requests.
If you have paid your final payment and if you have booked a Holiday Package scheduled to depart between May 01.st 2021 and October 31st 2021, and not able to travel because of your country’s COVID-19 restrictions you will be provided with a future travel credit voucher valued at 100% of the price paid for a holiday package and any ancillary services including hotels, villas, activities, meals, and transfers; but excluding insurance.
This travel credit voucher will be automatically applied to your Korcula Adventures account and can be applied toward any Korcula Adventures Holiday package departing up to five years from the end of the month of your Holiday package start date or up to October 30. 2025.
As a result of the above, we have temporarily added flexibility to our terms until further notice to help travelers navigate through these difficult times, including:
- Flexi-bookings: Changes to your departure date can be made up to 7 days before departure, with no admin fee
- Vouchered Credit: Roll your booking over to a later date in 2022…or all the way to 2025. With no admin fees, and still discounted 2021 fares.
If for any reason you need or would like to cancel your booking with us, please let us know as soon as possible and we will do our best to refund all of your payment as fast as possible.