2020 COVID- 19 Cancellation Policy*
* We understand that many guests’ travel arrangements have been affected and these are incredibly uncertain times and we are continually reviewing and updating our policies in line with government guidelines.
An important note is if the holiday package you booked with us has not yet been canceled by us, we are not accepting refund requests.
If you have paid your final payment and if you have booked a Holiday Package scheduled to depart between May 01.st 2020 and October 31st 2020, and not able to travel because of your country’s COVID-19 restrictions you will be provided with a future travel credit voucher valued at 100% of the price paid for a holiday package and any ancillary services including hotels, villas, activities, meals, and transfers; but excluding insurance.
This travel credit voucher will be automatically applied to your Korcula Adventures account and can be applied toward any Korcula Adventures Holiday package departing up to five years from the end of the month of your Holiday package start date or up to October 30. 2025.
As a result of the above, we have temporarily added flexibility to our terms until further notice to help travelers navigate through these difficult times, including:
- Flexi-bookings: Changes to your departure date can be made up to 7 days before departure, with no admin fee
- Vouchered Credit: Roll your booking over to a later date in 2020…or all the way to 2025. With no admin fees, and still discounted 2020 fares.
Standard Cancellation policy; if you decide to cancel your Holiday with us up to eight weeks before arrival on-site we will refund full payment or deposit- no question asked.
If for any reason you need or would like to cancel your booking with us, please let us know as soon as possible and we will do our best to refund all of your payment as fast as possible.